Privacy Policy
Last updated: May 2, 2025
1. Introduction
AlgarveTransfer is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect, how we use it, your rights, and how you can contact us about your data.
2. What Information We Collect
- Personal Information: Name, email address, phone number, and booking details you provide when using our service.
- Booking & Payment Data: Transfer dates, pickup/drop-off locations, payment method (no card details are stored by AlgarveTransfer).
- Communication Data: Records of your communication with us (e.g., emails, support requests).
- Technical Data: IP address, browser type, device information, and access logs (used for security and analytics).
3. How We Use Your Information
- To process and manage your bookings and payments
- To communicate with you about your booking (confirmations, updates, support)
- To improve our services and website
- To comply with legal obligations
- To protect against fraud and misuse
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., marketing communications)
- Performance of a contract (e.g., fulfilling your booking)
- Compliance with legal obligations
- Our legitimate interests (e.g., improving services, security)
5. Data Sharing & Disclosure
- We only share your data with trusted partners and service providers necessary to deliver your booking (e.g., drivers, payment processors).
- We do not sell your personal information to third parties.
- We may disclose your data if required by law or to protect our rights and safety.
6. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online service can guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
8. Your Rights
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your data (subject to legal requirements)
- Restriction: Ask us to restrict processing of your data
- Objection: Object to certain uses of your data
- Portability: Request transfer of your data to another provider
To exercise your rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: